True Friend Tours

The Holy Land Tour is promoted by Jesus Calls and it is marketed and organized by True Friend Tours, A unit of True Friend Management Support Service Pvt.Ltd..

The package cost is inclusive of Air tickets, VISA fees, border and airport taxes, 3 / 4 star hotel accommodation on twin sharing basis, daily breakfast, lunch and dinner, one bottle of water per day, sightseeing in air-conditioned coach with an English speaking guide, entrance fees to Holy sites as per tour itinerary and travel insurance.


Passport & VISA

Every passenger should have a valid passport (validity should be at least 6 months from the date of travel).

VISA

issuance is at the sole discretion of the issuing authorities of the respective countries and the tour operator cannot be held responsible nor can they interfere or influence in anyway in this matter. The cancellation of the tour due to cancellation or rejection of VISA in such a case, the cancellation charges will apply as per the cancellation policy given in the terms & condition.


Cancellation Policy

If any person fails to make the complete and full payment of the package cost one month before the date of travel, then the booking is automatically cancelled and cancellation charges are applicable as per the following terms and conditions.
Cancellation 60 days before the date of departure Rs. 5000/- will be retained as document charges and the balance will be refunded.
Cancellation 45 – 59 days before the date of departure 25 % of the package cost will be retained and the balance will be refunded.
Cancellation 30 – 44 days from the date of departure 50 % of the package cost will be retained and the balance will be refunded.
No refund will be entertained after that. All cancellation requests must be given in writing and should be addressed to the Tour Operator, True Friend Tours.

Travel Insurance

Travel insurance is designed to cover all the eventualities viz:- medical expenses with daily allowance in case of hospitalization, personal accident, total loss or delay of checked in baggage, passport loss, trip delay or cancellation, missed flight connection, emergency assistance etc. when you travel. Claims will be processed according to the terms and condition of the Insurance agency. Additional surcharge applies to passengers above 69 years of age.


Statement of Responsibility & Agreement (Disclaimer)

By filling the form and payment for the tour, you agree to the terms and conditions of the True Friend Tours. No person is authorized to cancel, modify or vary the tour arrangements or to make any representation of warranty concerning the tour. The tour operator reserves the right to refuse or revoke travel to anyone who is incapable of group travel without causing undue demands upon the staff or other tour participants. The tour operator assumes no liability for injury, death, damage, loss, accident, delay or irregularity which may occur by reason of any negligent or willful act or omission of any suppliers of service. The tour operator does not own or operate any of the suppliers of service to your tour. Similarly, without limiting the foregoing, the operator cannot be held responsible for any defect in any vehicle, plane, boat, bus, van or other vehicle, act of war or insurrection, terrorist activity, revolt or other civil uprising, military action, strikes or labour unrest or for any act of any third party. The tour operator does not accept responsibility for losses or additional expenses due to delay or changes in air schedules, loss or damage to luggage, hotel related problems or other causes. All such losses or expenses will be the responsibility of the Travel Insurance agency. The operator reserves the right to make adjustments to the itinerary as deemed desirable and the right to cancel any tour prior to departure. Payment of the package cost and acceptance of final documents shall be deemed to be consent to the Program Conditions and statement of responsibility. In the event that you cancel from this tour, cancellation penalties will apply as outlined in the tour brochure.
All disputes are subject to Chennai jurisdiction only